FAQ
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We always strive to deliver your parcel with the best carrier. All information about the shipping times can be found on our shipping page.
MY DELIVERY IS MISSING/LATE
Please write us at support@noirandpearl.co.uk. Our friendly customer support will handle this for you and will make sure you will get your order.
HOW DO I MAKE A RETURN?
Making a return is easy! Here's what you need to do:
1. Within 30 days of receiving your order, send an email to support@noirandpearl.co.uk.
2. Our team will promptly provide you with return instructions.
3. Follow the provided instructions to complete the return process.
OTHER QUESTIONS?
Feel free to reach out to us via our support page, or explore our FAQ page for quick answers. We're always here to assist you!
