FAQ

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

We always strive to deliver your parcel with the best carrier. All information about the shipping times can be found on our shipping page.

MY DELIVERY IS MISSING/LATE

Please write us at support@noirandpearl.co.uk. Our friendly customer support will handle this for you and will make sure you will get your order.

HOW DO I MAKE A RETURN?

Making a return is easy! Here's what you need to do:

1. Within 14 days of receiving your order, send an email to support@noirandpearl.co.uk indicating that you want to exchange one or more products.
2. Our team will promptly provide you with return instructions.
3. Follow the provided instructions to complete the return process.

OTHER QUESTIONS?

Feel free to reach out to us via our support page, or explore ourFAQ page for quick answers. We're always here to assist you!

FREE SHIPPING

We offer free shipping on all orders!

CUSTOMER SERVICE

Our customer service team is available Monday till Friday from 9am - 5pm

SECURE PAYMENTS

We provide a range of secure payment options, including Credit Card and PayPal

FREE SHIPPING

We offer free shipping on all orders!

CUSTOMER SERVICE

Our customer service team is available Monday till Friday from 9am - 5pm

SECURE PAYMENTS

We provide a range of secure payment options, including Credit Card and PayPal