If you have any queries, please do not hesitate to contact us at support@noirandpearl.co.uk or fill in the form below. We aim to reply within 24 hours on business days.
Before reaching out, we kindly recommend checking our FAQ page, as it may already have the answer to your question.
CONTACT DETAILS
Store name: NOIR & PEARL (Part of K.Pals Solutions)
Company Address: Beekberg 59, Hardenberg, Overijssel, 7772DR, The Netherlands
Company number: 91381630
TAX Number: NL004887481B13
PLEASE CONTACT US AT
E-Mail: support@noirandpearl.co.uk
Phone Number: +31 6 17331104
OPENING HOURS CUSTOMER SERVICE
Monday to Friday: 9 am - 5 pm (GMT).
We aim to respond within 24 hours.
NEED HELP?
FREQUENTLY ASKED QUESTIONS
Do you ship overseas?
No, we currently only ship within the United Kingdom. We’re proud to serve our UK-based customers with free shipping on all orders
How long does delivery take?
We are currently experiencing a very high order volume, all orders will be dispatched within 1-3 business days, and shipping will take 3-8 business days.
Delivery details will be provided during checkout & in your confirmation email.
Do you have a refund policy?
Yes, we do! We offer a 30-day return and refund policy for items in their original, unused condition. Approved refunds will be issued back to your original payment method, and depending on your bank or payment provider, this may take up to 7 business days to appear in your account.
For more details, contact support@noirandpearl.co.uk or click here to see our Return & Refund policy.
What is your returns policy?
Yes, we do! We offer a 30-day return and refund policy for items in their original, unused condition. Approved refundswill be issued back to youroriginal payment method, and depending on your bank or payment provider, this may take up to 7 business days.
For more details, contact support@noirandpearl.co.uk or click here to see our Return & Refund policy.
Other questions?
Feel free to reach out to us via our support page, or explore our FAQ page for quick answers. We're always here to assist you!
On all UK orders
Our customer service team is available Monday till Friday from 9 am - 5 pm
We proudly accept secure payments with Visa and Mastercard
We offer a 30 day returns policy
On all UK orders
Our customer service team is available Monday till Friday from 9 am - 5 pm
We proudly accept secure payments with Visa and Mastercard
We offer a 30 day returns policy
