Payment Policy

We strive to make your shopping experience as convenient and secure as possible. Below, you will find the details of our accepted payment methods.

ACCEPTED PAYMENT METHODS

We accept a variety of payment methods to ensure a seamless checkout experience. These include major credit and debit cards such as Visa & Mastercard.

GIFT CARDS AND STORE CREDIT

If you have received a Noir & Pearl gift card or store credit, you can use it to make purchases on our website. Simply enter the code during checkout to apply your balance.

PAYMENT SECURITY

All transactions are encrypted and processed securely. Your payment information is never stored or shared with third parties.

CURRENCY

All payments are processed in GBP. If you are shopping from outside the UK, your bank may apply currency conversion rates or additional fees. Please check with your payment provider for details.

REFUNDS FOR PAYMENT

Refunds for returned items will be processed to your original payment method. Once your return is approved, please allow us 7 days for the refund to reflect in your account. For more information, refer to our refund policy.

QUESTIONS?

If you have any questions or experience any issues during payment, feel free to reach out to us at support@noirandpearl.co.uk. Our customer support team is here to help!

CONTACT DETAILS

Store name: NOIR & PEARL (Part of K.Pals Solutions)
Company Address: Beekberg 59, Hardenberg, Overijssel, 7772DR, The Netherlands
Company number: 91381630
TAX Number: NL004887481B13

PLEASE CONTACT US AT

E-Mail: support@noirandpearl.co.uk
Contact Form: Click here
Phone Number: +31 6 17331104

OPENING HOURS CUSTOMER SERVICE

Monday to Friday: 9 am - 5 pm (GMT).

We aim to respond within 24 hours.