On all UK orders
NEED HELP?
FREQUENTLY ASKED QUESTIONS
Do you ship overseas?
No, we currently only ship within the UK. We’re proud to serve our UK-based customers with free shipping on all orders!
How long does delivery take?
We are currently experiencing a very high order volume, all orders will be dispatched within 1-3 business days, and shipping will take around 3-8 business days.
Delivery details will be provided during checkout & in your confirmation email.
Do you have a refund policy?
Yes, we do! We offer a 30-day return and refund policy for items in their original, unused condition. Approved refundswill be issued back to youroriginal payment method, and depending on your bank or payment provider, this may take up to 7 business days.
For more details, contact support@noirandpearl.co.uk or click here to see our Return & Refund policy.
What is your returns policy?
You can return your product within 30 days of receiving it, no questions asked. We don’t charge any return or handling fees—customers are only responsible for the cost of the return label.
Other questions?
Feel free to reach out to us via our support page, or explore our FAQ page for quick answers. We're always here to assist you!