We offer free shipping on all orders!
WE ARE HERE TO ANSWER YOUR QUESTIONS
FREQUENTLY ASKED
QUESTIONS
DO YOU DELIVER INTERNATIONALLY?
No, we currently only ship within the UK. We’re proud to serve our UK-based customers with free shipping on all orders!
HOW LONG DOES DELIVERY TAKE?
We are currently experiencing a very high order volume, all orders will be dispatched within 1-3 business days, and shipping will take around 3-8 business days.
Delivery details will be provided during checkout & in your confirmation email.
OTHER QUESTIONS?
Feel free to reach out to us via our support page, or explore our FAQ page for quick answers. We're always here to assist you!
WHAT IS YOUR RETURNS POLICY?
You can return your product within 30 days of receiving it, no questions asked. We don’t charge any return or handling fees—customers are only responsible for the cost of the return label.
DO YOU OFFER A REFUND POLICY?
At NOIR & PEARL, we strive to ensure our customers are happy with their purchases. If you're not satisfied with your order, we offer a 30-day return policy. Please review our return guidelines for more details, and feel free to reach out to us with any questions.
Our customer service team is available Monday to Friday from 9am - 5pm
We proudly accept secure payments with Visa and Mastercard
We offer free shipping on all orders!
Our customer service team is available Monday to Friday from 9am - 5pm
We proudly accept secure payments with Visa and Mastercard
